Stellar Phoenix Mailbox Exchange Recovery - FAQ'S

 

Can I repair the .edb file if it has exceeded 16 GB size and got corrupt?

Answer: Yes, with Stellar Phoenix Mailbox Exchange Recovery software, you can easily repair your exchange database file (.edb), which has been grown over 16 GB and thus become corrupt. The software is able to recover your mailboxes from severely corrupt .edb files, irrespective of its size.

 

Does this software support Exchange Server 2016?

Answer: Yes, Software Supports MS Exchange Server 2016 for recovery.

 

What are the limitations with the demo version of the software?

Answer: The free demo version of the software can be used to scan the EDB files and have a preview of the recoverable items. This proves to be helpful in knowing the credibility of the software. However, to save the mailboxes or its items, you need to purchase the software.

 

How helpful could be the 'Quick Scan' and 'Extensive Scan' options of the software?

Answer: Quick Scan option can be used in recovering from most common cases of corruption. This process is fast. The Extensive Scan can be used to get better results. However, the time taken is little more.

 

I do not remember the location of my EDB. What should I do?

Answer: The software allows you to easily find your EDB files, in case you do not remember its location. In order to search for an EDB file click 'Find EDB'->'Search Options'. You can further select the drive or click the 'Select Folder' option to go to the folder to find out the EDB file.

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Is it possible to export recovered mailboxes to Live Exchange Mailbox?

Answer: Yes. The software allows exporting recovered mailboxes from an Offline EDB to Live Exchange Mailbox.

 

Do I need to install Microsoft Outlook to perform Exchange Server recovery using this software?

Answer: Yes, for saving the recovered Exchange Server mailbox components, you need to install Microsoft Outlook.

 

Can I restore a single Exchange mailbox?

Answer: Yes, Stellar Phoenix Exchange Recovery Software provides an option of single mailbox recovery. When you select the .edb file for recovery, it scans the file and recovers all your mailboxes included in that .edb file. However, you can select only the required Exchange mailbox and recover its contents.

 

What are the roles of .edb, .stm, .log and .chk file?

Answer:

Exchange Database file (.edb): The .edb or the exchange database file is the repository that stores all the mailboxes of your configured mail accounts. It stores data in a B-tree structure and is directly accessed by the Extensible Storage Engine (ESE).

Streaming Media file (.stm): The .stm file is meant to store the streamed Internet content. The file is always used in conjunction with the .edb file and collectively creates the exchange server database. Any operation on the .edb file automatically includes the .stm file and thus these files are treated as a single entity. On installation of a new Exchange Server, the priv1.stm database file is created and stores streaming Internet files.

Transaction Log file (.log): The .log file of Exchange Server acts as a repository to store various database related operations, including creation and modification of messages. All complete as well as incomplete Exchange Server transactions are logged in these log files. These files are very helpful in Exchange disaster recovery.

Checkpoint file (.chk): The .chk file stores the information indicating the successful saving of data to the Exchange database. This helps the ESE in recovering the database from a bad service interruption. These .chk files are saved at the same location as that of the .log files.

 

How can I import the recovered data through Stellar Phoenix Exchange recovery software into MS Exchange Server?

Answer: Once you finished recovering the data from the corrupt .edb file as a .pst file, follow the below process to import it to the MS Exchange Server:

Grant full access to the target Exchange Server mailbox - Run the below command to specify full mailbox access to the AccessRights parameter: -

Add-MailboxPermission -Identity MAILBOX1 -User USER_NAME -AccessRights FullAccess

Note: Here 'MAILBOX1' is the Exchange Server mailbox and 'USER_NAME' is the name of the user.

Now run the below command to import DATA.pst file into MAILBOX1:

Import-Mailbox -Identity MAILBOX1 -PSTFolderPath C:\PSTFiles\DATA.pst

 

Can I recover public folder database items using Stellar Phoenix Exchange Recovery software?

Answer: Yes, Stellar Phoenix Exchange Recovery software supports recovery of the public folder database (pub.edb).

 

Does Stellar Phoenix Exchange Recovery software help in migration?

Answer: With the help of Stellar Phoenix Exchange Recovery software, you can extract all your mailboxes from the Exchange database file (.edb) and save it as .pst file. After extracting all mailbox components in the form of PST files, you can simply import these .pst file on a newly installed or already installed any version of MS Exchange Server. In this way, you can migrate from one version of MS Exchange Server to another without losing your precious data.

 

I am running Stellar Phoenix Exchange Server Recovery in Quick scanning mode for several hours but have not yet got any results. Is there any problem?

Answer: Yes, it is likely that the Exchange database file (.edb) is severely corrupt. In such a case, you must go for the 'Extensive Scan' option in the software. This method is much more powerful than the 'Quick Scan' method and ensures high chance of data recovery.

 

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