{"id":701,"date":"2017-03-21T05:54:34","date_gmt":"2017-03-21T05:54:34","guid":{"rendered":"http:\/\/www.stellarservertools.com\/blog\/?p=701"},"modified":"2020-08-18T14:49:33","modified_gmt":"2020-08-18T14:49:33","slug":"how-to-fix-error-exchange-server-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.stellarservertools.com\/blog\/how-to-fix-error-exchange-server-is-unavailable\/","title":{"rendered":"How to fix error : &#8220;Exchange Server is Unavailable&#8221;"},"content":{"rendered":"<p>Let\u2019s look at a scenario. You are a Microsoft Office Outlook user. A few days ago, while working on your Outlook profile, you received an error message on your Windows system\u2014 \u2018Microsoft Exchange Server is unavailable.\u2019 However, this error was resolved on its own as after sometime, Outlook began to work fine. Now the same error is recurring. Being in a hurry, you applied pointless clicks owing to which your Outlook Profile stops responding.<\/p>\n<p><strong>What do you do Next?<\/strong><\/p>\n<p>In this era of advanced technology, email is defined as one of the most popular and integral communication tools. Among the extensive options, Microsoft Outlook is one of the most widely demanded email client application. For all its email-based communication, it works in complete conjunction with the Exchange Server. This powerful server-side application offers brilliant email-based collaborative communication by allowing an individual to access data conveniently from anywhere. The distinct feature of the Exchange Server is its Online Storage facility owing to which you can easily salvage complete mailbox data and can share as well.<\/p>\n<p>In MS Outlook, users usually encounter two types of storage files\u2014OST and PST. OST is a perfect option when a user is working in the offline mode and PST when working in online mode. You can easily update all the modification made during offline mode by synchronizing it with the Exchange Server; however, they are not prone to errors but a user can experience email errors due to several reasons.<\/p>\n<p>Issues arise when a user is not able to connect to their Outlook account through the Exchange Server. Some of these errors can easily be resolved by restarting the software or the system; however, some cannot and require a thorough analysis and assistance. Let\u2019s take a look at one such issue and its recommended solution.<\/p>\n<p><strong>\u201cExchange Server is Unavailable\u201d<\/strong><\/p>\n<p>This is an issue common to every Outlook user. The possible reasons include:<\/p>\n<p>\u2022 Network connectivity issue<br \/>\n\u2022 Incorrect setup of Outlook<br \/>\n\u2022 Low network connection and internet breakage<br \/>\n\u2022 Manual Configuration of Outlook Profile<br \/>\n\u2022 Client application is missing default gateway configuration<\/p>\n<p><strong>How to fix the error<\/strong><\/p>\n<p>This error can be resolved using two methods\u2014manually or using a third-party software. Let\u2019s look at each.<\/p>\n<p><strong>Manual Fixation<\/strong><\/p>\n<p><strong>Resolution 1: Check Whether Office Outlook Files are locked<\/strong><\/p>\n<p>Sometimes, we purposely or accidentally, set both the .ost as well as .pst files in the read-only mode. In this scenario, to resolve the error, simply check the permission and ensure they are not set to the \u2018read-only\u2019 mode.<br \/>\n<strong>How to Check:<\/strong><\/p>\n<p><em>\u2022 For PST: C:Users&lt;username&gt;AppDataLocalMicrosoftOutlook<\/em><br \/>\n<em>\u2022 For OST: C:Program FilesMicrosoft OfficeOffice12<\/em><\/p>\n<p><strong>Resolution 2: Check whether there is an interference of third-party applications<\/strong><\/p>\n<p>Sometimes, third-party applications interfere with Outlook connecting to the Exchange Server including anti-virus also. If this is the cause of the error, then try to start your Outlook in the safe mode.<br \/>\nResolutions3: Check Whether MS Outlook Files are corrupt<br \/>\nSometimes, when you upgrade, the Outlooks files turn corrupt. Therefore, check if any of the below-stated .dat file is present or not. If in case it is, then either delete them or rename them.<\/p>\n<p><em>\u2022 Frmcache.dat \u2013 C:Documents and Settings&lt;username&gt;Application DataMicrosoftForms<\/em><br \/>\n<em>\u2022 Extend.dat \u2013 C:Documents and Settings&lt;username&gt;Local SettingsApplication DataMicrosoftOutlook<\/em><br \/>\n<em>\u2022 Views.dat \u2013 C:Documents and Settings&lt;username&gt;Application DataMicrosoftOutlook<\/em><br \/>\n<em>\u2022 Outcmd.dat \u2013 C:Documents and Settings&lt;username&gt;Application DataMicrosoftOutlook<\/em><\/p>\n<p><strong>Note:<\/strong> All these files can be recreated easily except the Outcmd.dat. The reason being, this file, in general, saves customized toolbar settings; therefore, if you delete it, these settings cannot be re-applied.<\/p>\n<p><strong>Resolution 4: Modify the Registry<\/strong><\/p>\n<p>This method of fixing the error should only be applied after taking a backup. The reason being, in case any crisis arise, you can easily restore the original registry.<br \/>\nNote: Ensure this action is performed accurately as an improper modification can lead to more errors.<br \/>\nIn this, you need to ensure whether the error is due to the issue that arises while configuring the default gateway for the setting. If it is the case, you should append the DWORD value to the registry subkey by renaming it as \u2018DefConnectOpts.\u2019<\/p>\n<p>The Subkey to be used is HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\12.0\\Outlook\\RPC<br \/>\nDo-it-Yourself fixes in Outlook 2007 and 2010:<\/p>\n<p>If you are an Outlook 2007 User, follow the steps below:<\/p>\n<p><em>\u2022 Click Start<\/em><br \/>\n<em>\u2022 Click Run <\/em><br \/>\n<em>\u2022 In open box mention Regedit<\/em><br \/>\n<em>\u2022 Click OK and then Find<\/em><br \/>\n<em>\u2022 Go to the subkey HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\12.0\\Outlook\\RPC<\/em><br \/>\n<em>\u2022 Click on Edit Menu, and click New<\/em><br \/>\n<em>\u2022 Click DWORD Value <\/em><br \/>\n<em>\u2022 Here write DefConnectOpts<\/em><br \/>\n<em>\u2022 Press ENTER<\/em><br \/>\n<em>\u2022 Next, Right-click DefConnectOpts <\/em><br \/>\n<em>\u2022 Click Modify<\/em><br \/>\n<em>\u2022 Under the Value data box, Enter 0<\/em><br \/>\n<em>\u2022 Click OK<\/em><\/p>\n<p>If you are an Outlook 2010 User, follow the steps below:<\/p>\n<p><em>\u2022 Click Start <\/em><br \/>\n<em>\u2022 Click Run<\/em><br \/>\n<em>\u2022 Under the Open box, write Regedit<\/em><br \/>\n<em>\u2022 Click OK and Find <\/em><br \/>\n<em>\u2022 Move to subkey: HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\14.0\\Outlook\\RPC<\/em><br \/>\n<em>\u2022 Click on the Edit menu<\/em><br \/>\n<em>\u2022 Click New<\/em><br \/>\n<em>\u2022 Now, Click DWORD Value <\/em><br \/>\n<em>\u2022 Enter DefConnectOpts.<\/em><br \/>\n<em>\u2022 Press ENTER <\/em><br \/>\n<em>\u2022 Right-click on DefConnectOpts<\/em><br \/>\n<em>\u2022 Click Modify<\/em><br \/>\n<em>\u2022 Click Value data box and enter 0<\/em><br \/>\n<em>\u2022 Click OK<\/em><\/p>\n<p>Once this is complete, exit from the Registry Editor and simply restart your system to ensure it has been successfully implemented.<\/p>\n<p><strong>Software Fix: Stellar Converter for OST Software<\/strong><\/p>\n<p>Inevitably, a large range of software solutions are available in the market; however, the real challenge lies in their selection as choosing an incorrect software can worsen the issue. Here, we have identified a third-party software \u2014 Stellar Converter for OST which is a secure, reliable, efficient, powerful, and 100% authentic solution. This impressive software can be used in the following scenarios:<\/p>\n<p>\u2022 When you wish to migrate to Microsoft Exchange Server data<br \/>\n\u2022 When the Exchange Server turns in dismounting and non-function stage<\/p>\n<p>This advanced professional solution works efficiently in all scenarios and converts the data from OST to PST without compromising on data integrity.<\/p>\n<p><strong>Why Choose Stellar Converter for OST software?<\/strong><\/p>\n<p>\u2022 Supports encrypted file conversion<br \/>\n\u2022 Provides free-file preview option prior to conversion<br \/>\n\u2022 Supports saving of converted mails in EML, MSG, RTF, PDF, or HTML format<br \/>\n\u2022 Ensures better mail message organization<br \/>\n\u2022 Offers flexibility of user-friendly customization options<br \/>\n\u2022 Ensures risk-free conversion of Outlook Data and its content emails, calendars, contacts, notes &amp; Journals<br \/>\n\u2022 Compatible with MS Office 2019, 2016, 2013, 2010, 2007, 2003, 2002 (XP), and 2000<br \/>\nNote: One bonus benefit is that it allows free conversion of up to 20 emails or folder<\/p>\n<p><strong>How Stellar Converter for OST works?<\/strong><\/p>\n<p>The software offers the following:<\/p>\n<p><strong>1. OST Files Conversion:<\/strong><\/p>\n<p>Below are the steps to convert the OST files:<\/p>\n<p>\u2022 Launch Stellar OST to PST Converter software<br \/>\n\u2022 Under the Select Outlook Mailbox, either specify the PST Files or find the PST Files you wish to convert<br \/>\n\u2022 Click on Start<br \/>\n\u2022 On successful completion of conversion, you will see a window highlighting the preview of the OST files in a three-pane structure, under the root node<br \/>\n\u2022 Click any of these folders to view the content<br \/>\n\u2022 Under the File menu, click Save Converted File to save the converted OST File by specifying its location.<br \/>\nNow, your converted file (PST) is ready to be imported to Microsoft Outlook.<\/p>\n<p>2. Import PST Files in Microsoft Outlook<\/p>\n<p>To import your PST Files in Microsoft Outlook 2016\/2013, follow the below steps:<br \/>\n\u2022 Click and open Microsoft Outlook<br \/>\n\u2022 Under File Menu, choose Open &amp; Export option<br \/>\n\u2022 Click on Import \/ Export option<br \/>\n\u2022 From this Import and Export Wizard window, choose the option\u2014 Import from another program or file<br \/>\n\u2022 Click Next<br \/>\n\u2022 Now, under Import File dialog box, choose Outlook Data File<br \/>\n\u2022 Now, browse again to search the PST File that you wish to import.<br \/>\n\u2022 Click Next<br \/>\n\u2022 Under dialog box\u2014 Import Outlook Data File, specify the folders that needs to be imported.<br \/>\n\u2022 Click Finish<\/p>\n<p>To import your PST Files into Microsoft Outlook 2010, follow the below steps:<br \/>\n\u2022 Click Microsoft Outlook<br \/>\n\u2022 Under File Menu option, select Open -&gt; Import<br \/>\n\u2022 Under window\u2014 Import and Export Wizard, simply choose Import from another program or file option<br \/>\n\u2022 Click Next<br \/>\n\u2022 Import from another program or file will pop up; here, choose Outlook Data File<br \/>\n\u2022 Click Next<br \/>\n\u2022 Now, click on Browse and search for the file that you wish to import and click next<br \/>\n\u2022 Here, an Import Outlook Data File will pop up. Under this dialog box, simply select the folders that you need to import<br \/>\n\u2022 Click on Finish<br \/>\nTo import your PST Files in Microsoft Outlook 2007\/2003, follow the below steps:<br \/>\n\u2022 Open Microsoft Outlook.<br \/>\n\u2022 Under File menu option, go to Import and Export.<br \/>\n\u2022 Under the Import and Export Wizard window, go to option\u2014 Import from another program or file<br \/>\n\u2022 Click Next<br \/>\n\u2022 Under the dialog box\u2014Import a File, choose Personal Folder File<br \/>\n\u2022 Click on Next<br \/>\n\u2022 Click on the Browse option to find the PST file that you have to import.<br \/>\n\u2022 Click on Next<br \/>\n\u2022 Under Import Personal Folder option, specify folders that needs to be imported<br \/>\n\u2022 Click on Finish<\/p>\n<p><strong>Conclusion<\/strong><br \/>\nYou are now aware of all the methods by which you can easily convert OST File to PST File and overcome Exchange Server Unavailable error. Also, based on the scenario as well as usage, you can either apply a manual fix or employ <a href=\"http:\/\/www.stellarservertools.com\/ost-pst-converter.php\"><strong>Stellar OST to PST Software<\/strong><\/a> Converter software.You may try the Demo version.<\/p>\n<p><a href=\"https:\/\/cloud.stellarinfo.com\/micro\/StellarConverterforOST-Corporate.exe\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-820 size-full\" src=\"http:\/\/www.stellarservertools.com\/blog\/wp-content\/uploads\/2017\/04\/free-download-large.gif\" alt=\"\" width=\"213\" height=\"55\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let\u2019s look at a scenario. You are a Microsoft Office Outlook user. A few days ago, while working on your Outlook profile, you received an error message on your Windows system\u2014 \u2018Microsoft Exchange Server is unavailable.\u2019 However, this error was resolved on its own as after sometime, Outlook began to work fine. Now the same error is recurring. Being in a hurry, you applied pointless clicks owing to which your Outlook Profile stops responding. What do you do Next? In this era of advanced technology, email is defined as one of the most popular and integral communication tools. Among the <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[79,80],"amp_validity":null,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/posts\/701"}],"collection":[{"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/comments?post=701"}],"version-history":[{"count":6,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/posts\/701\/revisions"}],"predecessor-version":[{"id":1744,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/posts\/701\/revisions\/1744"}],"wp:attachment":[{"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/media?parent=701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/categories?post=701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellarservertools.com\/blog\/wp-json\/wp\/v2\/tags?post=701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}