Fixed: Outlook 2013/2010 Error 0x8004010F When You Try to Send or Receive Email

While working with Outlook 2013 or 2010, you might have encountered with Outlook error0x8004010F: Outlook data file cannot be accessed‘ or ‘0x8004010F: The operation failed. An object could not be found‘.

These are two most common Outlook errors which usually prompt when you try to receive or send email in Outlook 2013 or Outlook 2010.

Repairing the corrupt OST file and save as PST is the primary solution to resolve the issue but there are few manual ways too for troubleshooting this error; if it occurs by other unknown reasons.

So today we’re sharing some potential solutions to fix Outlook error 0x8004010F, let’s see which solution works best for your case.

Solution 1: (If you have PST file and you do not use Outlook with Exchange Server)

If you’re using Outlook 2010, try these steps-

  1. Open your Outlook 2010 profile, and navigate through-

File -> Account Settings -> Account Settings

  1. Click Outlook Folder then New Outlook Data File. You can provide here data file a temporary name.
  2. Click + icon near the folder name to expand all the subfolders. Once it is expanded, select Inbox and click OK.
  3. Click the Change Folder and select another folder which you want.
  4. Again click + icon and expand the subfolder, select Inbox and click OK.

That’s it. Close the Account Settings page and click Send/Receive

So the next when you will send or receive an email, you will no longer receive this error.

However, this solution is only limited to Outlook 2010 and if you’ve a PST file. This procedure won’t work if you’re using Outlook 2013 and the Outlook profile is connected to Exchange Server. For that scenario, try the solution given below-

Solution 2:

The next solution is new Outlook profile creation. It is as simple as previous one, but it is not a good idea if you have multiple email account in Outlook. However, we are providing the steps below to create a new profile.

First, track the present location of your Outlook data file by navigating through-

Start -> Control Panel -> Mail, and click Show Profiles in the Mail Setup – Outlook dialog box. Select your Outlook profile and Click Properties button.

Outlook 2013/2010 Error 0x8004010F

Now click Data Files which open up Account Settings dialogue box.

How to fix “Outlook data file cannot be accessed”

0x8004010F: The operation failed. An object could not be found

Under the Data Files tab you would find the current location of your Outlook data file. Note it down the location of the file and save a copy as a backup. Now click Close.

Once you have located your data file, create a new Outlook profile. There are two methods to create a new profile in MS Outlook, either by auto account setup or manual account setup. We have described auto account setup option in this blog. To do this, you simply need to navigate through Start -> Control Panel and click Show Profiles… in Mail Setup – Outlook window.

0x8004010F: Outlook data file cannot be accessed

Click Add… in General tab and enter your new Outlook profile name then click OK.

repair ost file

Configure your new account by providing your name, email, and password. Click Next to configure the account, then click Finish.

fix outlook error 0x8004010F When You Try to Send or Receive Email

As your new Outlook profile is successfully configured now, set this profile as default profile. Select “Always use this profile” option in General tab and click ‘OK’. That’s it.

However, as we’ve already discussed the root cause is a corrupt Outlook data file, and if you’re managing multiple accounts in Outlook, you can understand why it is not a good idea to create a new Outlook profile for every account. If you can repair corrupt or inaccessible Outlook data file in minutes, then why spend hours to create new profiles. Repair Outlook OST file with Stellar  Converter for OST tool, and recover your all inaccessible data in Outlook importable PST file without any data loss.

And, if you’ve tried the above methods to create a new profile but with no luck, you can still use this software to repair corrupt/ damaged Outlook OST file or fix Outlook data file error 0x8004010F.

Good Luck,


  1. Joe Cardoso July 3, 2016
    • Admin July 5, 2016
      • J Joseph July 20, 2016
        • Admin July 22, 2016
  2. Alan June 27, 2019

Leave a Reply

Your email address will not be published. Required fields are marked *